Viewing Error Logs for Troubleshooting

Unlock valuable insights for a seamless user experience by accessing error logs and system information for the User Registration & Membership plugin. This documentation will guide you through accessing, understanding, and utilizing these resources to ensure optimal plugin performance.

Viewing Logs in User Registration & Membership

Logs provide valuable information about plugin activities and errors, helping you troubleshoot issues and identify the root cause when something does not work as expected.To view logs in User Registration & Membership, you must first enable logging.Enable logging from:User Registration & Membership → Settings → Advanced → Others → Enable Logs

After logging is enabled, you can access the log entries from:

View logs at:User Registration & Membership → Tools → Logs

Viewing Logs

The Logs section allows you to view and debug activities related to the User Registration & Membership plugin.

To access the logs:

Go to User Registration & Membership→ Tools → Logs in your WordPress dashboard.

Select a log file from the dropdown list.

The selected log details will be displayed in the log viewer.

Log Types

You may see different types of logs depending on the actions performed on your site, such as:

fatal-errors – Records plugin fatal errors.

form-save – Logs form save activities.

form-submission – Tracks form submissions.

ur_mail_logs – Logs email-related events.

urm-membership – Membership-related logs.

urm-pg-paypal / urm-pg-stripe – Payment gateway logs.

urm-registration-logs – User registration logs.

Once the logs are read/analyzed, it is best to delete them so that you won't get confused when you view other logs in the future.

System Information in User Registration & Membership Plugin

System Info tab provides comprehensive details about your WordPress environment, crucial for troubleshooting and compatibility verification.

So, navigate to User Registration & Membership > Tools. Now, click on the System Info tab to see the details:

You can get everything from the PHP version to database details and server configurations here. This information can help troubleshoot issues effectively and optimize system performance.