Frequently Asked Question
Frequently Asked Questions
Find quick answers to common questions about Everest Forms.
General Questions
- Does User Registration work on WordPress Multisite?
Yes, the User Registration Plugin works fine with WordPress Multisite architecture. You can simply install the plugin in the Network Admin and the plugin will be ready to use on all sub-sites.
- How do I install and activate the User Registration plugin?
Go to Plugins > Add New, search “User Registration,” install, and activate. OR, download the plugin from WordPress.org , go to Plugins > Add New, upload the zip file, and click ‘Install Now’. For more details, please check this documentation link
- Is User Registration available in other languages or translation-ready?
Yes, the User Registration plugin is translation-ready and available in multiple languages. For more details, please check this documentation link.
- Is User Registration compatible with all WordPress themes & plugins?
User registration typically works with the majority of WordPress themes and plugins, but compatibility may vary. It’s recommended to test thoroughly, especially when using multiple themes and plugins together.
Pricing and Licensing
- Can I upgrade the license plan at any time?
Yes, you can upgrade to the higher plan at any time. If you’ve bought a basic plugin plan like Personal Plan and want to upgrade to a higher one for more features, it’s simple. Upgrades are available at a prorated price, meaning you only pay the difference between the plans. For more details, please check this documentation link .
- Are there any recurring fees or hidden costs?
No, there are no recurring fees or hidden costs with the User Registration plugin. Once you purchase a license, you have access to the plugin and its features without any additional charges. However, if you choose to renew your license for continued support and updates after the initial subscription period, you will need to pay the full amount without any discount.
- Is there a free version available?
Yes, there’s a free version of the User Registration plugin. It offers basic registration form features, allowing you to create custom forms for your WordPress site. If you need additional features, you can upgrade to the premium version. You can find more information on the pricing page .
- How do I find my User Registration Pro license key?
To find your Everest Forms Pro license key, log in to your WPeverest account via this URL . Go to the “License Key” tab and copy the displayed license key to activate it on your WordPress site
- Where can I find my purchase information after buying a product?
Once you purchase a plan, your account will be automatically created using the email associated with your purchase. You will receive a confirmation email along with your login details immediately at the email address used for the purchase (either credit card or PayPal email). Please refer to the documentation of Premium Feature Unlock .
Registration Process
- Can I customize the registration form fields?
Yes, you can customize the registration form fields with the User Registration plugin. Using the drag-and-drop form builder, you can easily add, remove, and rearrange fields. You can also change each field’s label, placeholder text, and validation rules to meet your needs.
- Where is the registration data stored?
Your registered user data are stored in the wp_users and wp_usermeta tables in your WordPress database.
User Management
- Is it possible to bulk import or export forms?
Yes, you can import or export the form individually or in bulk. For more details, please check this documentation link .
- Can I manually approve or disapprove user registrations?
Yes, you can manually approve or disapprove user registrations from the users table of WordPress itself.
- How can I view and manage registered users?
To view user data from the admin dashboard, go to Dashboard > Users > All Users. For more details, please check this documentation link .
Security and Privacy
- Can I enable two-factor authentication (2FA) for user accounts?
Yes, by using the Two Factor Authentication add-on, you can set up 2FA for user accounts. Just buy the Premium Plan, install and activate the add-on, then adjust settings like OTP length and expiry time in User Registration settings. When users log in, they’ll get an OTP via email for verification. For more details, please check this documentation link .
- Are there options for CAPTCHA or other security measures?
Yes, the User Registration plugin provides options for CAPTCHA integration and other security measures like, helping prevent automated bot registrations and enhancing overall registration form security. For more details, please check this documentation link
- Does the plugin comply with data protection regulations like GDPR?
Yes, the User Registration plugin complies with data protection regulations such as GDPR. It offers features for managing user data securely, including options for user consent, data access, and deletion requests. Additionally, the plugin provides tools for implementing privacy policies, cookie consent, and other compliance measures to ensure user data protection and privacy. For more details, please check this documentation link .
- How secure is the registration process and user data?
The User Registration plugin ensures the security of both the registration process and user data. It achieves this by thoroughly addressing key security measures like sanitization (keeping user input safe), escaping (protecting data when displayed), and guarding against SQL injection attacks, all aimed at securing user information.
Customization and Design
- How can I add custom CSS?
You can add custom CSS in WordPress using the WordPress Customizer by navigating to Appearance > Customize > Additional CSS. Alternatively, you can use a child theme or a plugin like Simple Custom CSS and JS for more extensive customizations. It’s recommended to use these methods to avoid losing changes during theme updates. For more details, please check this documentation link .
- Can I customize the look and feel of the registration form?
Yes, you can customize the registration form with the User Registration plugin. It includes a drag-and-drop form builder, making it easy to design and adjust your forms. Plus, with the Style Customizer add-on, you can change colors, fonts, and layouts to fit your website’s design. For more details, please check this documentation link
Integration and Compatibility
- Is User Registration compatible with page builders like Elementor and Divi?
Yes, User Registration is compatible with page builders like Elementor, Divi, etc. Our plugin is designed to work well within WordPress environments, and it generally functions correctly with most page builders that are compatible with WordPress.
- Is the plugin compatible with various browsers and devices?
Yes, the User Registration plugin works well with different web browsers and devices. You can easily sign up on your website using their computers, laptops, tablets, or phones, without any problems with how the form looks or works.
- Does the plugin integrate with popular email marketing services?
Yes, the User Registration plugin integrates with popular email marketing services like MailChimp, Mailerlite, Active Campaign and Klaviyo allowing seamless synchronization of user data. Through this integration, you can easily manage email lists, send targeted campaigns, and automate email workflows directly from your WordPress website.
Updates and Maintenance
- What is the process for keeping the plugin up-to-date?
To keep the User Registration Pro plugin up-to-date, ensure you have an active subscription. With an active subscription, you’ll receive regular updates and support, allowing you to access the latest features, improvements, and security patches for your registration forms. However, the free version doesn’t need a subscription for this.
- Is there an automatic update feature?
Yes, the User Registration plugin includes an automatic update feature. This ensures that you can easily keep your plugin up-to-date with the latest features, improvements, and security patches without manual intervention.
- How often are updates released for the plugin?
User Registration releases updates on a regular basis, typically several times a year. The frequency may differ depending on the type of update.We release updates to keep the plugin up to date with the latest WordPress core and security standards, provide security updates, and introduce new features.